Example setups · Vehicles
Tyre and wheel alignment shop
For a tyre and alignment shop with a fitting bay, a balancing machine and an alignment rack, where a car often needs two of them and joins the wrong wait twice.
The setup
Lines and what people choose
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Tyre fitting walk-in
About 25 min each · up to 20 waiting
- New tyres, fitted and balanced 40 min
- Puncture repair 15 min
- Tyre rotation 20 min
- Wheel balancing 20 min
- Nitrogen fill 10 min
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Alignment bookings
About 45 min each · up to 10 waiting
- Wheel alignment, four wheels 45 min
- Alignment with steering check 60 min
- Alloy wheels
- Alloy straightening 60 min
- Alloy refit and balance 30 min
Desks
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Fitting bay 1
Calls from Tyre fitting
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Fitting bay 2
Calls from Tyre fitting, Alignment
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Alignment rack
Calls from Alignment
Team
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Owner Owner
Quotes tyres at the counter, sets up the menu and reads the week's busy hours.
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Fitter × 2 Staff
Runs a fitting bay and calls the next vehicle from Tyre fitting.
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Alignment technician Staff
Runs the alignment rack and prints the before and after reading.
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Counter assistant Staff
Adds a customer at the counter, hands over a token slip and takes their approval of the tyre quote.
Ticked: Front desk
Visits with several steps
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Fit new tyres, then align
When the fitter completes new tyres and picks Align as well, the car goes on to the Alignment line at once, without a second trip to the counter.
For New tyres, fitted and balanced
- The service itself
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Choose one
— the desk that finishes the step before chooses
Done (default)
Done
Align as well
- Go to Wheel alignment, four wheels on Alignment
The day
Hours, the TV and the poster
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Opening hours
Monday to Saturday, 9 am to 7:30 pm; Sunday closed.
Add the days the alignment rack is calibrated by the supplier as special days with a note, and public holidays as closed days. Bookings on those days are listed so you can cancel or keep them.
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TV display
The token being called and the bay or rack to drive to.
On the front wall of the customer seating, visible from the forecourt through the glass.
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QR poster
On the pillar at the forecourt entrance and on the counter, so a driver can scan it before they step out of the car.
Tips
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Let alignment be booked.
Alignment takes a fixed time on one rack, so it suits booking. Walk-in tyre jobs stay on a line of their own. A booked driver presses I am here on arrival, or the counter assistant, with the Front desk ability, checks them in on the Waitlist, and Call Next skips a booking nobody has checked in.
How it works → -
Use a process for tyres then alignment.
The fitter chooses Align as well when completing the fitting. The car gets a place in the Alignment line and the customer's page shows the next step.
How it works → -
Share a bay between two lines.
Fitting bay 2 calls from Tyre fitting and Alignment, so a bay that finishes early is not left idle while the other line has cars waiting.
How it works → -
Check which weekday is slow.
Insights shows visits by weekday. If Tuesdays are slow, tell your regulars and steer alignment bookings there.
How it works →
The plan
Fits on Standard
The smallest plan that holds this setup, worked out from its size and what it uses.
- Lines 2 of 30
- Desks 3 of 15
- People 5 of 30
- TV screens 1 of 5
- Uses booking Plan Basic and up
- Uses desks across several lines Plan Basic and up
- Uses the Front desk, Urgent and Run desks abilities Plan Basic and up
- Uses waiting times in Insights Plan Basic and up
- Uses multi-step visits Plan Standard and up
How to set this up
From sign-up to your first visit
- Sign up from this page and step 1 opens with Car wash or garage already picked. Set up your business
- At step 2, name your lines: Tyre fitting, Alignment. Set each one's type and usual time. Lines, services and desks
- At step 3, add your people and desks: Fitting bay 1, Fitting bay 2, Alignment rack. Your team, roles and leave
- Open Set up › Services and build each line's menu as above. Lines, services and desks
- Open Processes and build Fit new tyres, then align . Processes: visits with several steps
- In Settings, set Opening hours and add closed days. Opening hours, closures and special days
- Open Displays, pair the TV and choose what it shows. TV displays
- Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes
Set up your tyre and wheel alignment shop today
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