Walk-in queue for salons

Walk-ins and appointments, side by side

Reception gives each walk-in a token they follow on their own phone, so they can step out without losing their turn. Booked times sit in the same line (Included from Basic up).

Waiting in a queue? Open your visits → · How waiting works →

A cut, a colour and nails are three different waits

  • How long for a cut?
  • Am I after her?
  • Can I come back in an hour?
  • Is my colour done yet?

So walk-ins leave, and the person at reception keeps a list in their head.

Today's list

  1. Priya
  2. Arun
  3. Meena
  4. Sajid
  5. Kiran
  6. Nisha
The queue today: a list only the desk can see.

One button moves the whole room.

  1. Waiting. HAI 014 is next in Haircut. Divya's phone shows nobody ahead.
  2. Call Next. The board turns amber, the TV calls HAI 014 to Chair 2, and Divya's phone says it is their turn.
  3. They're here. Serving: green on the board, and the phone says they are being seen.
  4. Complete. Done. HAI 015 moves to the top, and every phone behind it counts one fewer.

This is the desk's button. Press it, or keep scrolling.

Haircut Served today 1213
  • HAI 014 Divya WaitingCalledServingDone
  • HAI 015 Rahul Waiting
  • HAI 016 Neha Waiting

Now calling

HAI 013HAI 014 → Chair 2

Reception hands over the token.

This is how it works today, with no app and no account for the client.

  1. First, the desk adds them.

    Haircut

    NameDivya

    PhoneOptional

    Add
  2. Then a slip with a QR code.

    Tara Unisex Salon

    HAI 014

    Scan to follow your token.

  3. They scan it. No app, no sign-in.

  4. And wait anywhere until their page says it is their turn.

Coming soon: clients scanning your poster to join from their own phone.

Pre-filled for salons.

Colour takes ninety minutes and a cut takes thirty, so the one queue in your head is really three. Ask a walk-in to wait an hour with no idea why, and they leave.

What setup fills in for salons

  • Haircut walk-in + booking 30 min
  • Colour & Treatment bookings only 90 min
  • Nails walk-in + booking 45 min

Sign up from this page and setup opens with salons already picked, so these appear — you can still pick another. Rename, re-time or delete any of them. Free includes three lines and walk-ins. Basic (₹999 a month billed yearly, ex-GST) includes ten lines and booked times. Compare plans →

Start free and see these in setup →

Why salons use a walk-in queue

  • The right kind of wait.

    Each service is its own line with its own time, so the estimate a client sees counts only the people ahead of them in that line and the stylists on shift.

  • Bookings and walk-ins, one line.

    Clients book a time from your page, today or any of the next six days. An owner or manager adds a phone booking in one sheet (Included from Basic up).

  • The wait follows who is working.

    Put a second stylist on shift and the estimate your clients see comes down by itself (more desks: included from Basic up).

  • Colour, then finish, as one visit.

    A ready-made flow takes a client from the colour back to whoever started them, as one visit they can follow step by step on their phone (Included from Standard up).

Their place, on their phone.

  • Their page shows their token, how many are ahead and roughly how long. It updates by itself, and tells them when it is their turn.
  • Running late? They tap 5, 10 or 15 minutes and keep their place.
  • Their page is available in eight languages, including हिन्दी, മലയാളം and தமிழ்.

Put your queue on a phone.

Four setup steps, pre-filled for salons. Start free with no card, and your clients never pay a thing.

Start free — set up your salon Questions? Talk to us