Every clinic's front desk answers it all morning. Line Me Up is a token system that answers it on the patient's own phone, with nothing to install.
Waiting in a queue? Open your visits → · How waiting works →
So patients crowd the doctor's door, and reception does nothing all morning but answer questions.
Today's list
That is Line Me Up: a token system for clinics, and for salons, car care and service counters. The desk gives a token, a TV in the waiting room calls it, and the patient follows it on their own phone, which updates by itself within seconds.
?
3
This is the desk's button. Press it, or keep scrolling.
Now calling
GC 013GC 014 → Room 1
Sunrise Clinic
General Consultation
Your token
GC-20261030-014
0
people ahead of you
Waiting
Sunrise Clinic
General Consultation
Your token
GC-20261030-014
It is your turn
Please go to the desk — they have called your number.
Sunrise Clinic
General Consultation
Your token
GC-20261030-014
You are being seen
You are with the desk now.
Sunrise Clinic
General Consultation
Your token
GC-20261030-014
All done
This visit is finished.
This is how it works today, with no app and no account for the patient.
First, the desk adds them.
General Consultation
NameAnjali
PhoneOptional
AddThen a slip with a QR code.
Sunrise Clinic
GC 014
Scan to follow your token.
They scan it. No app, no sign-in.
Sunrise Clinic
General Consultation
Your token
GC-20261030-014
3
people ahead of you
Waiting
And wait anywhere until their page says it is their turn.
Sunrise Clinic
General Consultation
Your token
GC-20261030-014
It is your turn
Please go to the desk — they have called your number.
Coming soon: patients scanning your poster to join from their own phone.
The doctor sends them on with one button, and the review is held for the same doctor. Each step is sent on, not added again, so the whole path counts as one visit on your bill, and the patient follows every step on the same page.
Multi-step visits: included from Standard up.
The same loop, in each trade's own words, with its own ticket.
Sunrise Clinic
General Consultation
Your token
GC-20261030-007
It is your turn
Please go to the desk — they have called your number.
Now calling GC 007 → Room 1
The desk presses Call Next, the TV calls the token to Room 1, and the patient's page says it is their turn. No smartphone? The desk adds them and hands over a slip.
One visit: Registration → Doctor → Lab → Review → Pharmacy.
For clinics →Tara Unisex Salon
Haircut
Your token
HAI-20261030-007
It is your turn
Please go to the desk — they have called your number.
Now calling HAI 007 → Chair 2
The desk presses Call Next, the TV calls the token to Chair 2, and the client's page says it is their turn. No smartphone? The desk adds them and hands over a slip.
One visit: Haircut → Colour → Finish.
For salons →Shine Bay Car Care
Express Wash
Your token
EW-20261030-007
It is your turn
Please go to the desk — they have called your number.
Now calling EW 007 → Bay 1
The desk presses Call Next, the TV calls the token to Bay 1, and the customer's page says it is their turn. No smartphone? The desk adds them and hands over a slip.
One visit: Estimate approval → The work → Quality check → Handover.
For car care →Sahaya Citizen Service Centre
Main line
Your token
ML-20261030-007
It is your turn
Please go to the desk — they have called your number.
Now calling ML 007 → Counter 1
The desk presses Call Next, the TV calls the token to Counter 1, and the visitor's page says it is their turn. No smartphone? The desk adds them and hands over a slip.
One visit: Verification → Fee payment → Application.
For service centres →Reception adds them in one sheet, with name and phone optional, and prints a slip with their token. The TV calls the token with a chime and reads it aloud, so nobody needs a phone to know it is their turn.
Any TV, or a TV stick, with a modern web browser. You pair it with a short code from your phone. It shows the token and the room, never a name.
Yes. The patient's page, the staff app and the TV are available in eight languages, മലയാളം, हिन्दी and தமிழ் among them, and each person picks their own.
No. Line Me Up keeps the line and calls the token. It holds no patient records and takes no payments, so it works beside whatever you use for those.
Through a short drop the desk can still mark They're here and Complete, and they are sent when the connection is back. Call Next waits for it, so nobody is called twice. A patient's page says when it may be out of date. It does not work offline.
Yes, included from Basic up: today or any of the next six days. The desk adds a booking in the same sheet, and Call Next fits it in at its time. Booking from the patient's own phone comes with joining from the poster.
Your patients never pay.
Nothing to join, to book or to wait, and nobody can buy a place ahead of anybody.
You pay per visit.
A visit is one patient who gets a place in your line: a walk-in, one the desk adds, or a booking. Start on Free with 300 visits a month and no card.
Built for the clinics and counters around us. When you start, we set it up with you.
The demo is a real clinic queue run by bots, with made-up patients. Starting needs no card. Questions? Talk to us.