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Customers
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Token queue for car care

The bay is the bottleneck, not the counter

Express washes and full details get separate lines and separate estimates, so a wash customer is not quoted a detailing wait.

Start free — no card needed What it costs See a live car wash

Waiting in a queue? Open your visits → · How waiting works →

A quick wash should not wait behind a detail

  • How long for a wash?
  • Is my car next?
  • Can I wait in the café?
  • Has the detail started?

So customers stand at the bay, and the service desk answers the same question all day.

Today's list

  1. KL-02
  2. KL-07
  3. KL-01
  4. KL-23
  5. KL-05
  6. KL-11
The queue today: a list only the desk can see.

One button moves the whole room.

  1. Waiting. EW 014 is next in Express Wash. Ravi's phone shows nobody ahead.
  2. Call Next. The board turns amber, the TV calls EW 014 to Bay 1, and Ravi's phone says it is their turn.
  3. They're here. Serving: green on the board, and the phone says they are being seen.
  4. Complete. Done. EW 015 moves to the top, and every phone behind it counts one fewer.

This is the desk's button. Press it, or keep scrolling.

Express Wash Served today 1213
  • EW 014 Ravi WaitingCalledServingDone
  • EW 015 Sunil Waiting
  • EW 016 Maria Waiting

Now calling

EW 013EW 014 → Bay 1

Reception hands over the token.

This is how it works today, with no app and no account for the customer.

  1. First, the desk adds them.

    Express Wash

    NameRavi

    PhoneOptional

    Add

  2. Then a slip with a QR code.

    Shine Bay Car Care

    EW 014

    Scan to follow your token.

  3. They scan it. No app, no sign-in.

  4. And wait anywhere until their page says it is their turn.

Coming soon: customers scanning your poster to join from their own phone.

Pre-filled for car care.

A two-hour detail and a twenty-minute wash in one line means every wash customer is quoted the detail's wait, or nobody is quoted anything at all.

What setup fills in for car care

  • Express Wash walk-in 20 min
  • Full Detailing bookings only 120 min

Sign up from this page and setup opens with car care already picked, so these appear — you can still pick another. Rename, re-time or delete any of them. Free includes three lines and walk-ins. Basic (₹999 a month billed yearly, ex-GST) includes ten lines and booked times. Compare plans →

Start free and see these in setup →

Why car care runs two queues

  • Two lines, two honest estimates.

    Each line has its own service time and its own desks, so the estimate a customer sees comes from the cars ahead of them in that line and the desks on shift.

  • Wait anywhere nearby.

    Customers wait in the car or the café next door, with their place on their phone.

  • Repairs with sign-off.

    For repairs, a ready-made flow: estimate approval, the work, then a quality check, each a step the customer can follow on their phone (Included from Standard up).

Their place, on their phone.

  • Their page shows their token, how many are ahead and roughly how long. It updates by itself, and tells them when it is their turn.
  • Running late? They tap 5, 10 or 15 minutes and keep their place.
  • Their page is available in eight languages, including हिन्दी, മലയാളം and தமிழ்.

Put your queue on a phone.

Four setup steps, pre-filled for car care. Start free with no card, and your customers never pay a thing.

Start free — set up your car care business Questions? Talk to us