Example setups · Vehicles
EV charging station
For a charging hub with two fast chargers and four slow ones, where cars circle the lot looking for a free plug and a driver who booked finds someone else's car on it.
The setup
Lines and what people choose
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Fast charging walk-in + bookings
About 40 min each · up to 12 waiting
- Car, fast charge to 80% 45 min
- Car, top-up 20 min
- Electric bus or fleet van 60 min
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Slow charging walk-in + bookings
About 120 min each · up to 10 waiting
- Car, full charge 180 min
- Electric auto-rickshaw 150 min
- Electric scooter or bike 120 min
Desks
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Fast charger 1
Calls from Fast charging
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Fast charger 2
Calls from Fast charging
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Slow charger 1
Calls from Slow charging
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Slow charger 2
Calls from Slow charging
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Slow charger 3
Calls from Slow charging
Team
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Owner Owner
Sets up the lines, the chargers and the hours, and reads which hours the fast chargers are full.
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Charging attendant × 2 Staff
Runs every charger from one phone, checks in a booked driver who has not pressed I am here, calls the next car when a charger frees and adds a driver who arrives without a token.
Ticked: Front desk, Urgent
The day
Hours, the TV and the poster
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Opening hours
Every day, 6 am to 11 pm.
Add the days the electricity board has a scheduled shutdown, or the chargers are serviced, as closed days. Drivers who booked a slot on those days are listed so you can cancel or keep each one.
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TV display
The token being called and the charger to pull up to.
In the café or lounge beside the chargers, where drivers sit while they wait.
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QR poster
On the board at the entrance to the lot and on each charger's pillar, so a driver can take a place or book a slot without getting out of the car.
Tips
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Let drivers book a charging slot.
Both lines take bookings up to seven days ahead as well as walk-ins. A booked time holds one car for each charger on the line, and the driver is reminded in the app's inbox the evening before and an hour before. On arrival the driver presses I am here, or the attendant checks them in; a booking nobody checks in is given up once the late window passes.
How it works → -
Run every charger from one phone.
Give the attendants the Run desks and Front desk abilities: they stay staff, and one can run all five chargers from Desks you run on the Waitlist on one device, check a booked driver in, and when a car unplugs, call the next token to that charger in one tap.
How it works → -
Give fast and slow charging their own lines.
A fast top-up should not wait behind a three-hour slow charge. Each charger calls only from its own line, so the wait each driver sees is for the kind of charger they chose.
How it works → -
Pause a charger that has faulted.
Take a break with the reason "Other" and a return time. Waiting drivers see that their wait is longer, not why, and the other chargers keep calling.
How it works → -
Line Me Up keeps the order, not the power.
It does not switch a charger on or off and does not bill for energy. The driver starts and pays for the charge on the charger or its own app, as before.
How it works →
The plan
Fits on Basic
The smallest plan that holds this setup, worked out from its size and what it uses.
- Lines 2 of 10
- Desks 5 of 5
- People 3 of 10
- TV screens 1 of 3
- Uses booking Plan Basic and up
- Uses the Front desk, Urgent and Run desks abilities Plan Basic and up
How to set this up
From sign-up to your first visit
- Sign up from this page and step 1 opens with Car wash or garage already picked. Set up your business
- At step 2, name your lines: Fast charging, Slow charging. Set each one's type and usual time. Lines, services and desks
- At step 3, add your people and desks: Fast charger 1, Fast charger 2, Slow charger 1, Slow charger 2, Slow charger 3. Your team, roles and leave
- Open Set up › Services and build each line's menu as above. Lines, services and desks
- In Settings, set Opening hours and add closed days. Opening hours, closures and special days
- Open Displays, pair the TV and choose what it shows. TV displays
- Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes
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