Example setups · Vehicles
Two-wheeler service centre
For a bike and scooter service centre with three mechanics, where riders crowd the shutter on Saturdays and a ten-minute puncture waits behind a full service.
The setup
Lines and what people choose
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Quick jobs walk-in
About 10 min each · up to 20 waiting
- Puncture repair 10 min
- Chain lube and adjustment 10 min
- Brake adjustment 15 min
- Headlight or indicator bulb 8 min
-
Service and repair walk-in + bookings
About 60 min each · up to 20 waiting
- General service 60 min
- Scooter 60 min
- Motorcycle up to 150 cc 75 min
- Motorcycle above 150 cc 100 min
- Clutch plate change 90 min
- Carburettor cleaning 45 min
- Battery test and replacement 20 min joins Quick jobs
- General service 60 min
Desks
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Bay 1
Calls from Quick jobs, Service and repair
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Bay 2
Calls from Service and repair
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Bay 3
Calls from Service and repair
Team
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Owner Owner
Takes in vehicles at the shutter, runs Bay 1 on quiet days and sets up the hours.
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Mechanic × 3 Staff
Runs a bay on a phone clipped to the workbench and calls the next vehicle.
-
Helper Staff
Adds a rider at the counter, hands over a token slip and moves vehicles out of the way.
Ticked: Front desk
The day
Hours, the TV and the poster
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Opening hours
Monday to Saturday, 9 am to 7 pm; Sunday, 9 am to 2 pm.
Add festival days such as Diwali week as closed days, or special days with shorter hours. Riders who open the page see the day is closed before they ride across.
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TV display
The token being called and the bay to take the vehicle to.
On the wall above the waiting bench, facing the street, so riders outside can read it.
-
QR poster
On the shutter and the post at the entrance, so a rider can take a place from the saddle before parking.
Tips
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Keep the ten-minute jobs in a line of their own.
Bay 1 calls from Quick jobs and Service and repair. A puncture does not sit behind a full service, and when Quick jobs is empty Bay 1 serves the other line.
How it works → -
Tell the rider how long a service takes.
Set minutes on each service. The rider's page shows an estimated wait as a range, and the shop stops answering 'how long' forty times a day.
How it works → -
Add a rider at the counter in a few seconds.
The helper adds a rider, name and phone optional, and hands a slip with a QR. The rider can leave for a tea and watch the page.
How it works → -
Call again before marking a no-show.
Riders step out to buy a part. Call again shows the token once more on the TV and the page, and moves no one else.
How it works →
The plan
Fits on Basic
The smallest plan that holds this setup, worked out from its size and what it uses.
- Lines 2 of 10
- Desks 3 of 5
- People 5 of 10
- TV screens 1 of 3
- Uses booking Plan Basic and up
- Uses desks across several lines Plan Basic and up
- Uses the Front desk, Urgent and Run desks abilities Plan Basic and up
How to set this up
From sign-up to your first visit
- Sign up from this page and step 1 opens with Car wash or garage already picked. Set up your business
- At step 2, name your lines: Quick jobs, Service and repair. Set each one's type and usual time. Lines, services and desks
- At step 3, add your people and desks: Bay 1, Bay 2, Bay 3. Your team, roles and leave
- Open Set up › Services and build each line's menu as above. Lines, services and desks
- In Settings, set Opening hours and add closed days. Opening hours, closures and special days
- Open Displays, pair the TV and choose what it shows. TV displays
- Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes
Set up your two-wheeler service centre today
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