Example setups · Education and everything else
Temple prasad and donation counter
For a temple trust office on a festival weekend, when devotees come for prasad, donation receipts and seva bookings and the counters need an orderly, fair way to take each in turn.
The setup
Lines and what people choose
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Prasad counter walk-in
About 2 min each · up to 250 waiting
- Prasad 2 min
- Special prasad packs 3 min
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Donations and receipts walk-in
About 4 min each · up to 100 waiting
- Donation receipt 4 min
- Receipt copy for tax purposes 6 min
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Seva booking bookings
About 8 min each · up to 50 waiting
- Archana 8 min
- Abhishekam 10 min
- Annadanam sponsorship 10 min
Desks
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Prasad window 1
Calls from Prasad counter
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Prasad window 2
Calls from Prasad counter
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Donation desk
Calls from Donations and receipts, Seva booking
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Trust office
Calls from Seva booking
Team
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Trust secretary Owner
Sets the lines, the hours and the festival days for the temple.
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Temple administrator Manager
Looks over the Live Board on festival days, changes which lines a window calls from, and checks in seva bookings for devotees whose phone has died.
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Office clerk Staff
Writes donation receipts and calls devotees who booked a seva at the Donation desk.
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Volunteer × 3 Staff
Hands out prasad at a window and calls the next devotee.
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Welcome volunteer Staff
Greets devotees at the entrance, adds those without a phone and gives priority to the elderly and those who cannot stand for long.
Ticked: Front desk, Urgent
The day
Hours, the TV and the poster
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Opening hours
Every day, 5:30 am to 8:30 pm.
Give festival days their own hours, such as an earlier start and a later close, and close the office for the days the temple itself is closed. Seva bookings on a closed date are listed so you can cancel or keep each.
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TV display
The token being called and the window to go to, for each line.
Under the shaded area beside the counters, where devotees wait their turn.
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QR poster
At the outer gate and at the counters, so a devotee can take a place and wait in the shade or in the hall.
Tips
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Give priority to the elderly and those with limited mobility.
The welcome volunteer has the Front desk ability to mark such a visitor as priority, and Above everyone for someone who cannot wait at all, which also gives the desks a banner and a short chime.
How it works → -
Set festival days ahead of time.
Add each festival date with its own hours or as a closed day. The week's normal hours return after it, with no change to make.
How it works → -
Let devotees choose their language.
The customer app is available in eight languages, including Hindi, Tamil and Malayalam, and devotees pick theirs on their own phone. Each TV page has a language of its own.
How it works → -
Keep seva bookings separate from the prasad crowd.
Seva booking is its own bookings-only line, which devotees book on their own phone for today or the next six days, so a booked archana is not held behind a long run of prasad requests. The devotee presses I am here on arrival.
How it works →
The plan
Fits on Basic
The smallest plan that holds this setup, worked out from its size and what it uses.
- Lines 3 of 10
- Desks 4 of 5
- People 7 of 10
- TV screens 1 of 3
- Uses booking Plan Basic and up
- Uses desks across several lines Plan Basic and up
- Uses managers Plan Basic and up
- Uses the Front desk, Urgent and Run desks abilities Plan Basic and up
How to set this up
From sign-up to your first visit
- Sign up from this page and step 1 opens with Something else already picked. Set up your business
- At step 2, name your lines: Prasad counter, Donations and receipts, Seva booking. Set each one's type and usual time. Lines, services and desks
- At step 3, add your people and desks: Prasad window 1, Prasad window 2, Donation desk, Trust office. Your team, roles and leave
- Open Set up › Services and build each line's menu as above. Lines, services and desks
- In Settings, set Opening hours and add closed days. Opening hours, closures and special days
- Open Displays, pair the TV and choose what it shows. TV displays
- Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes
Set up your temple prasad and donation counter today
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