Line Me Up
Customers
Start free

Example setups · Education and everything else

Coaching centre counselling

For a coaching centre before a new batch, where parents and students come in the evening for counselling and the reception turns into a crowd.

Start free — no card needed Fits on Standard

3 lines · 3 desks · Something else picked in setup

The setup

Lines and what people choose

  • Counselling walk-in + bookings

    About 20 min each · up to 25 waiting

    • Course counselling 20 min
      • Class 9 to 10 20 min
      • Class 11 to 12 20 min
      • Entrance exam batches 25 min
    • Parent progress meeting 15 min

  • Demo class bookings

    About 45 min each · up to 15 waiting

    • Mathematics and science 45 min
    • Entrance exam preparation 45 min

  • Enrolment walk-in

    About 10 min each · up to 30 waiting

    • New enrolment 12 min
    • Batch change 8 min
    • Fee instalment 5 min

Desks

  • Counselling room 1

    Calls from Counselling

  • Counselling room 2

    Calls from Counselling, Demo class

  • Enrolment counter

    Calls from Enrolment

Team

  • Centre head Owner

    Sets the batch calendar, the hours and the lines, and counsels on busy evenings.

  • Senior counsellor Staff

    Runs Counselling room 1, taking booked parents at their time and walk-ins between them.

  • Faculty coordinator Staff

    Runs Counselling room 2, and the demo class slots on days a teacher is free.

  • Reception and enrolment executive Staff

    Welcomes walk-ins, adds those without a phone and completes enrolments.

    Ticked: Front desk

Visits with several steps

  • Counselling, then enrolment

    After counselling the counsellor chooses: a family that has decided goes to the Enrolment counter, one that wants to see a class is sent to the Demo class line.

    For Course counselling

    1. The service itself
    2. Choose one — the desk that finishes the step before chooses

      Enrol now (default)

      1. Go to Enrolment

      Try a demo class

      1. Go to Demo class

The day

Hours, the TV and the poster

  • Opening hours

    Monday to Saturday, 10 am to 7:30 pm; Sunday, 10 am to 2 pm.

    Close the centre on festival days and during the exam break, and add a Sunday with longer hours when a new batch is about to start.

  • TV display

    The token being called and the room to go to.

    On the reception wall, where the parents wait with the prospectus.

  • QR poster

    On the reception desk and in the batch brochure, so a parent can book a counselling slot from home.

Tips

  • Let parents book counselling for the evening they can come.

    Bookings are open for today and the next six days on the Counselling and Demo class lines. Demo class is bookings only; on Counselling, walk-ins still get a place around the booked slots. A booked parent presses I am here on arrival, or the centre head checks them in.

    How it works →

  • Use Choose one after counselling.

    The counsellor picks Enrol now or Try a demo class when finishing the visit, and the family is sent to the right line.

    How it works →

  • One room can serve two lines.

    Counselling room 2 calls from Counselling and Demo class. When a teacher is not free, pause the desk with a reason and a return time, so families waiting see the delay in their estimate.

    How it works →

  • Mark teachers' days away in advance.

    Put the faculty coordinator's leave on their profile, and demo class bookings follow who is in.

    How it works →

The plan

Fits on Standard

The smallest plan that holds this setup, worked out from its size and what it uses.

  • Lines 3 of 30
  • Desks 3 of 15
  • People 4 of 30
  • TV screens 1 of 5

Compare plans and prices →

How to set this up

From sign-up to your first visit

  1. Sign up from this page and step 1 opens with Something else already picked. Set up your business
  2. At step 2, name your lines: Counselling, Demo class, Enrolment. Set each one's type and usual time. Lines, services and desks
  3. At step 3, add your people and desks: Counselling room 1, Counselling room 2, Enrolment counter. Your team, roles and leave
  4. Open Set up › Services and build each line's menu as above. Lines, services and desks
  5. Open Processes and build Counselling, then enrolment . Processes: visits with several steps
  6. In Settings, set Opening hours and add closed days. Opening hours, closures and special days
  7. Open Displays, pair the TV and choose what it shows. TV displays
  8. Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes

Set up your coaching centre counselling today

Start free with no card. Your customers never pay a thing. See every business type.

Start free