Example setups · Sports and leisure
Sports courts and swimming lanes
For a sports club with a few badminton and squash courts and a lap pool, where the evening slots are fought over on a phone group and walk-in players hover by the court door hoping someone does not turn up.
The setup
Lines and what people choose
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Badminton courts walk-in + bookings
About 60 min each · up to 30 waiting
- Half an hour 30 min
- One hour 60 min
- Two hours 120 min
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Squash courts walk-in + bookings
About 45 min each · up to 15 waiting
- 45 minutes 45 min
- 90 minutes 90 min
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Swimming lanes walk-in + bookings
About 45 min each · up to 30 waiting
- Lap swim, 30 minutes 30 min
- Lap swim, one hour 60 min
Desks
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Court 1
Calls from Badminton courts
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Court 2
Calls from Badminton courts
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Court 3
Calls from Badminton courts
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Court 4
Calls from Badminton courts
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Squash court A
Calls from Squash courts
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Squash court B
Calls from Squash courts
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Lane 1
Calls from Swimming lanes
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Lane 2
Calls from Swimming lanes
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Lane 3
Calls from Swimming lanes
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Lane 4
Calls from Swimming lanes
Team
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Club owner Owner
Sets up the courts, lanes and hours, and reads which hours are busiest in Insights.
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Reception × 2 Staff
Checks in booked players, runs the courts and lanes from the reception tablet and calls the next walk-in when one comes free.
Ticked: Front desk, Urgent
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Court attendant Staff
Adds a walk-in player at the court door for anyone who did not scan, and hands over a slip.
Ticked: Front desk
The day
Hours, the TV and the poster
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Opening hours
Every day, 6 am to 10 pm.
Add the pool's cleaning days and the days a tournament takes the courts as closed days or special hours. Bookings already made on a day you close are listed so you can cancel or keep each one, and nobody can take a place while you are closed.
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TV display
The token being called and the court or lane to go to.
In the lobby between the courts and the pool entrance, where players change shoes and wait.
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QR poster
At the entrance and on the reception counter, so a walk-in player takes a place for the next free court and a member can book the evening's hour.
Tips
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Make each court and lane a desk.
A court is a desk with nobody attached to it, and such shared desks count towards bookings: four badminton courts take four bookings for the same hour. Squash and badminton are separate lines, so a squash booking never holds a badminton court.
How it works → -
A doubles four is booked in one person's name.
A booking is for one person, so one player books the court for the four of them, for today or the next six days. A booking can be up to 12 hours, as long as it fits in the day's opening hours.
How it works → -
Check players in at reception.
A booking joins the line only once it is checked in: the player presses I am here on their phone, or reception checks them in on the Waitlist. Reception and the court attendant both have the Front desk ability, so either can check a player in, add a walk-in, or move someone up or down the line.
How it works → -
Run every court from the reception tablet.
Nobody stands at a court calling names. Reception, with the Run desks ability, presses Run desk beside the court under Desks you run on the Waitlist, and Call next when it comes free, and the player's page says which court. Keep that tab open: a desk started there goes off shift when the tab is closed.
How it works → -
Let walk-ins fill the gaps.
Walk-in players take a place in the same line as the bookings. When a court comes free, Call next takes whoever is next, and a booked player who has checked in is placed by their booked time.
How it works →
The plan
Fits on Standard
The smallest plan that holds this setup, worked out from its size and what it uses.
- Lines 3 of 30
- Desks 10 of 15
- People 4 of 30
- TV screens 1 of 5
- Uses booking Plan Basic and up
- Uses desks across several lines Plan Basic and up
- Uses the Front desk, Urgent and Run desks abilities Plan Basic and up
- Uses waiting times in Insights Plan Basic and up
How to set this up
From sign-up to your first visit
- Sign up from this page and step 1 opens with Something else already picked. Set up your business
- At step 2, name your lines: Badminton courts, Squash courts, Swimming lanes. Set each one's type and usual time. Lines, services and desks
- At step 3, add your people and desks: Court 1, Court 2, Court 3, Court 4, Squash court A, Squash court B, Lane 1, Lane 2, Lane 3, Lane 4. Your team, roles and leave
- Open Set up › Services and build each line's menu as above. Lines, services and desks
- In Settings, set Opening hours and add closed days. Opening hours, closures and special days
- Open Displays, pair the TV and choose what it shows. TV displays
- Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes
Set up your sports courts and swimming lanes today
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