Example setups · Sports and leisure
Go-karting track
For a go-karting track where a crowd of drivers waits for the next heat, everyone must sit through the safety briefing first, and the pit lane has no idea who has.
The setup
Lines and what people choose
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Safety briefing walk-in
About 2 min each · up to 80 waiting
- Adult driver 2 min
- Junior driver, under 16 3 min
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Race walk-in
About 12 min each · up to 80 waiting
Desks
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Briefing room
Calls from Safety briefing
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Kart 1
Calls from Race
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Kart 2
Calls from Race
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Kart 3
Calls from Race
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Kart 4
Calls from Race
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Kart 5
Calls from Race
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Kart 6
Calls from Race
Team
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Track owner Owner
Sets up the lines, the process and the hours.
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Pit marshal Staff
Runs the six karts from a tablet in the pit lane, calls the next drivers to their karts and completes each when the heat ends.
Ticked: Urgent
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Briefing marshal Staff
Works the Briefing room desk, calls in the drivers for the next talk and completes each one after it.
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Ticket counter Staff
Adds drivers who did not scan, with a slip, at the entrance.
Ticked: Front desk
Visits with several steps
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Briefing, then race
A driver who finishes the safety briefing gets their place in the Race line on Complete, so nobody reaches a kart without it.
For Safety briefing
- The service itself
- Go to Race
The day
Hours, the TV and the poster
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Opening hours
Tuesday to Friday, 2 pm to 10 pm; Saturday and Sunday, 11 am to 10 pm; Monday closed.
Give a public holiday its own longer hours as special hours, and close the track for the day when the surface is being repaired. Nobody can take a place while you are closed.
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TV display
The token being called, and the briefing room or the kart to go to.
In the waiting area above the window that looks onto the track.
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QR poster
At the entrance and on the ticket counter, so a driver takes a place for the briefing and watches the track instead of the counter.
Tips
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Drivers join the briefing, and the race follows.
A step placed before a service never runs for someone who joins from their phone, so the briefing is the thing drivers join and the race is the step after it. Complete at the Briefing room gives each driver a place in Race. The Race line is still on your page, so ask drivers at the gate to scan for the briefing.
How it works → -
Each step makes its own token.
The driver's page shows a new token for Race after the briefing. The two belong to one visit, so a driver is never called to a kart while still in the briefing room.
How it works → -
Brief a heat one driver at a time.
A desk calls one person at a time, so the briefing marshal calls in each driver of the next heat, gives the talk once, and completes each one after it, in the order they should race.
How it works → -
Run six karts from one tablet.
The pit marshal, with the Run desks ability, starts each kart from Desks you run on the Waitlist and presses Call next for a kart as it comes back. Keep that tab open: a desk started there goes off shift when the tab is closed.
How it works → -
Take a kart into the pits with a break.
Pause the kart with the reason "Other" and a return time. Drivers waiting see the delay, not the reason.
How it works →
The plan
Fits on Standard
The smallest plan that holds this setup, worked out from its size and what it uses.
- Lines 2 of 30
- Desks 7 of 15
- People 4 of 30
- TV screens 1 of 5
- Uses desks across several lines Plan Basic and up
- Uses the Front desk, Urgent and Run desks abilities Plan Basic and up
- Uses multi-step visits Plan Standard and up
How to set this up
From sign-up to your first visit
- Sign up from this page and step 1 opens with Something else already picked. Set up your business
- At step 2, name your lines: Safety briefing, Race. Set each one's type and usual time. Lines, services and desks
- At step 3, add your people and desks: Briefing room, Kart 1, Kart 2, Kart 3, Kart 4, Kart 5, Kart 6. Your team, roles and leave
- Open Set up › Services and build each line's menu as above. Lines, services and desks
- Open Processes and build Briefing, then race . Processes: visits with several steps
- In Settings, set Opening hours and add closed days. Opening hours, closures and special days
- Open Displays, pair the TV and choose what it shows. TV displays
- Print the poster from Settings › QR code and poster and put it up. Posters, links and QR codes
Set up your go-karting track today
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