Enterprise-grade security to protect your business and customers
Security is at the core of everything we do. We implement industry-leading security measures to protect your data and ensure your business operations remain safe and compliant.
As a company founded by software architects, security is at the core of our platform, not an afterthought. We are building LineUp on a foundation of industry-best practices from day one.
While formal certifications like SOC 2 and ISO 27001 are part of our future roadmap, here is our security commitment to you today:
All your data is encrypted in transit (TLS 1.3) and at rest (AES-256).
Built on AWS, leveraging their enterprise-grade physical and network security.
Our team follows secure coding practices, including code reviews and vulnerability scanning, as part of our development lifecycle.
24/7 system monitoring, audit logging, and real-time alerting for security incidents.
In Transit: All data transmitted between your devices and our servers is encrypted using TLS 1.3 with 256-bit encryption.
At Rest: All stored data is encrypted using AES-256 encryption, the same standard used by banks and governments.
End-to-End: Sensitive customer data is encrypted end-to-end, ensuring only authorized parties can access it.
Cloud Provider: Hosted on AWS, leveraging their enterprise-grade physical and network security infrastructure.
Data Centers: Multiple redundant data centers with physical security, biometric access, and 24/7 monitoring.
Network Security: Firewalls, DDoS protection, and intrusion detection systems protect our infrastructure.
Authentication: Multi-factor authentication (MFA) available for all accounts.
Authorization: Role-based access control (RBAC) ensures users only access what they need.
Session Management: Automatic session timeouts and secure session handling.
SSO Support: Enterprise SSO with SAML 2.0 for seamless integration.
24/7 Monitoring: Continuous monitoring of all systems and applications for security threats.
Audit Logs: Comprehensive logging of all user activities and system events.
Alerting: Real-time alerts for suspicious activities and security incidents.
SIEM Integration: Security information and event management for threat detection.
Secure Development: Security built into every stage of our development lifecycle.
Code Review: All code undergoes security review before deployment.
Vulnerability Scanning: Regular automated and manual security testing.
Penetration Testing: Regular penetration testing and security audits.
Backups: Automated daily backups with point-in-time recovery.
Redundancy: Data replicated across multiple availability zones.
Retention: Configurable data retention policies to meet your compliance needs.
Deletion: Secure data deletion with verification upon request.
Response Team: Dedicated security team available 24/7 for incident response.
Protocols: Documented incident response procedures and runbooks.
Communication: Prompt notification of any security incidents affecting your data.
Recovery: Disaster recovery plans tested quarterly.
GDPR: Designed for compliance with European data protection regulations.
HIPAA: Business Associate Agreements (BAA) available for healthcare customers on Enterprise plans.
Data Residency: Control where your data is stored to meet local compliance requirements.
Certification Roadmap: SOC 2 and ISO 27001 certifications planned as we scale.
Security is integrated into our platform from the ground up, not added as an afterthought.
Our entire team receives regular security training and awareness programs.
We continuously assess and improve our security posture.
We carefully vet all third-party vendors and partners.
We believe in being transparent about our security practices and incidents.
Real-time system status and incident updates at status.lineup.com
Timely notifications of security updates and vulnerabilities
Detailed security documentation available upon request for enterprise customers
Responsible disclosure program for security researchers
If you discover a security vulnerability or have security questions, please contact us:
Please do not disclose security issues publicly until we have had a chance to address them.
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