LineUp folds walk-ins and bookings into one live queue. Customers see their position, staff get a single screen, owners finally see the truth — across healthcare, salons, restaurants, automotive, government counters and professional services.
Replace blind waiting with a live position, an honest ETA, and a notification when it's their turn.
One screen. Call next, complete, transfer, take a break. No more juggling clipboards, screens, and SMS apps.
Wait times, no-shows, peak hours, station load — surfaced in plain reports and a live board you can trust.
Designed for six service-business categories from day one
Every business in LineUp is described with the same four concepts — easy to learn, infinitely composable.
A service queue — "Dr. Smith's Office", "Express Wash Bay", "Counter 3". Each line has its own hours, capacity, and rules.
An individual ticket in a queue — one patient, one client, one car. Tracked from join to completion with full history.
The resource that processes jobs — a doctor, a stylist, a bay, an automated kiosk. Stations can serve one line or many.
Labels you stick on lines, jobs, and stations to drive access control, routing, and reporting — without rewriting your org chart.
LineUp shows up wherever a queue needs to be seen, joined, run, or measured.
The web app for owners, managers, and staff. Live board of every line and station, setup screens, manual overrides, reports, review moderation, and an audit log of who-did-what-when.
Customers discover nearby businesses, join a queue, track their position with a real ETA, and manage bookings — without installing anything.
Native iOS & Android app with push notifications when it's almost your turn. Anonymous walk-in mode means no signup is required to grab a ticket.
Our internal admin portal means our team can help you onboard, moderate reviews, and untangle edge cases — every pilot customer gets a human on the other end.
Six service-business categories. One platform shaped to each.
Doctor-specific queues, lab and pharmacy routing, emergency priority, and a unified patient-flow view across departments.
Stylist-specific schedules, hybrid walk-in + appointment mode, automated client reminders, and per-stylist analytics.
Match parties to tables, blend reservations with walk-ins, and notify guests by SMS so they don't have to crowd the door.
Bay assignment, multi-stage service tracking, technician load balancing, and SMS updates from drop-off to pick-up.
Counter routing, multi-step processes, document handoffs, and the audit trail that public-sector workflows require.
Walk-in advisors, scheduled consultations, and the right mix of public and private queues for retail front-of-house teams.
Line, Job, Station, Tag. Train a new staff member in an afternoon, not a week.
No more two-systems chaos. One queue, two entry modes, intelligent interleaving.
Every status change, transfer, and override is logged with who, when, and why — so the truth is always recoverable.
Encrypted in transit and at rest, role + tag-based permissions, GDPR-ready. Read our security stance →
Illustrative — your real board reflects your lines & stations.
Plans for every stage — and a pilot offer if you're with us early.
Try LineUp end-to-end
Free for pilot customers
For established teams
Multi-location, multi-brand
Be among the first to run your queues on LineUp. Pilot customers shape the roadmap — and keep the lifetime perks.
Pilot spots are limited — every applicant gets a 30-minute conversation with the founders.